How Much Does it Cost?
A donation of 50 cents each way is suggested.
Donations help support and maintain the Dial-A-Ride Program.
Dial-A-Ride passes may be purchased at the Senior Center Monday–Friday, 9:00 a.m.–4:00 p.m.
When is Service Confirmed?
Service is not confirmed until a callback is received the morning of the ride.
Are Rides Guaranteed?
Requested rides are not guaranteed. However, every effort will be made to accommodate all requests. Priority will be given to clients requesting rides to medical appointments and grocery shopping.
Is There a Grace Period?
Participants should be aware that there is a 15 minute grace period to/after the scheduled pick-up time for drivers to arrive.
When Should I be Ready?
We ask that you are ready 15 minutes before the scheduled pick-up time.
Is there any day that Dial-a-Ride is not available?
Dial-a-Ride Service is not available on the following days:
- New Year's Day
- Martin Luther King, Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Friday after Thanksgiving
- Christmas Day
This list is subject to change.
What is a PCA?
PCA (Personal Care Attendant) is someone who travels with the participant to provide assistance. The PCA rides Dial-a-Rode free and must board and de-board at the same location as the participant. Dial-a-Rode does not provide PCAs and the driver cannot serve as a PCA.
Do I Need to Wear a Seatbelt?
All passengers being transported in the vehicle are required to properly wear seatbelts or have their mobility device secured throughout the entire ride. Passengers are not permitted to stand while the vehicle is in operation.